While people move during all times of the year, spring and summer are extremely busy and officially considered “moving season”. If you are moving during this time, be sure to look out for moving “scams”, which can really hurt your wallet and hinder your move.
This moving issue can be one of two things: a scam or an accident. Either way, it’s a serious setback. If you are renting a truck from a large company, such as Penske or UHaul, when you arrive to pick up your truck, it is not available. This could be for several reasons. Poor administration is the top reason. Many companies will book your reservation without looking at the actual inventory for that day. This type of poor customer service can leave you stranded without a truck, which will delay your move.
On the other hand, the issue could be simply due to the fact that the previous customers were not timely in returning the truck. How can you avoid this? Seek a rental truck company that offers guarantees. That way you are guaranteed a truck to get you started on your move!
#2 Hidden Fees
If you have decided to hire an actual moving company to conduct your move, be sure that this moving company has good reviews and no hidden fees. Many moving companies are notorious for giving a set price or quote, loading your belongings onto the truck and then upping the price on the customer. What is even worse is that if you refuse to pay their higher quote, the company will they threaten to sell your belongings.
A good moving company will give you prices up front, whether they have a flat rate or an hourly rate. Ask if there are any fuel or trip charges involved with the move. Avoid any issues by hiring a company that is with the BBB – they are usually honest and reliable.
#3 Damaged Items
A good moving company will arrive with a “pre-existing damages” form. This form should be noted with any scratches, dents or scuffs which are discovered as the items are being wrapped or loaded onto the truck. You, as the customer, can sign this form to acknowledge the damages were there prior to the move. This form not only protects the moving company, it also protects the customer.